Housing & Homelessness

Latest Housing News

Our Housing & Homelessness Service

The LGBT Excellence Centre offers advice and support services to lesbian, gay, bisexual and transgender (LGBT) people in housing crisis. A helpline and one-to-one mentoring services are the crux of the advice and support provision.

 Our helpline is designed to provide advice, information and support to lesbian, gay, bisexual and transgender people who have any degree of a housing problem across the whole of Wales.

Callers with legal issues are referred to in-house Casework Manager. Close working relations with partner agencies mean that issues which cannot be fully addressed in-house or are best met by a more specialist service can be referred on to our partners.

 

Our service aims:


  • To provide information for LGBT people who are homeless, in housing crisis or facing any form of housing problem.

 

  • To ensure that vulnerable lesbian, gay, bisexual and transgender people understand their rights with respect to the homelessness and housing legislation.

 

  • To provide a resource to housing and support providers to enable them to be sensitive and aware in their provision of services to LGBT people.

 

  • To assist local authorities and other social landlords to respond more effectively to their responsibility to vulnerable LGBT people.

 

  • To assist with providing advice and where appropriate, advocacy on legal housing matters and disputes.

 

For useful information on Housing issues, please click here


For useful information on Homelessness issues, please click here


To speak to our Casework Manager, please call us on 0800 023 2201


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